Reviews

Thank you so much, Tito, for taking the time to share your experience and for trusting our team at Lee Myles with your 2018 Mazda CX-9. We know how important it is to have confidence in the information you're being given, especially after a difficult experience elsewhere. That's why we believe in taking the time to properly diagnose the vehicle, following the testing wherever it leads, and keeping you informed about what we find along the way. We're glad the videos, photos, detailed estimate, and communication throughout the process helped give you that confidence. We truly appreciate the opportunity to help and your willingness to recommend us to others. Thank you again for your trust and your kind words. We look forward to being here whenever you need us.

Thank you so much, Todd, for taking the time to leave this review and for trusting our team at Lee Myles with your company vehicle. We understand how important it is to keep a vehicle you depend on for business on the road. We're glad we were able to identify the source of the transmission fluid leak, complete the repair, and verify there was no leakage after the road test before returning the vehicle to you. Taking the time to explain what we found and show you the failed component is something we believe every customer deserves. Thank you again for your trust and your recommendation. We truly appreciate the opportunity to help and look forward to being here whenever you need us.

Thank you so much, Marti, for taking the time to leave us a review and for trusting our team at Lee Myles with your 2018 Ford Escape. We're also grateful that someone thought enough of our team to send you our way. We're glad we were able to provide the transmission maintenance service you requested and that the speed and professionalism of your experience stood out to you. Providing efficient service while still taking the time to properly evaluate and document what we observe is important to our team. Thank you again for your trust and your five-star review. We look forward to being here whenever you need us.

Thank you so much, Tom, for the kind words about Lance and for taking the time to leave this review. More importantly, thank you to you and Donna for the trust you've placed in our team over the years and across so many different vehicles. We understand that as a business owner, keeping your vehicles on the road isn't just a convenience - it's essential to your ability to operate. Being available when you need us and doing what we can to minimize that downtime are things we take seriously. Thank you again for your loyalty, your recommendation, and for continuing to trust us with both your business and personal vehicles. We look forward to being here whenever you need us.

Thank you so much, Tim, for taking the time to leave a review and for trusting us with your 2024 Jeep Gladiator. With a comprehensive maintenance visit covering multiple systems, keeping you informed throughout the process is just as important to us as the work itself - and we're glad both the service and the communication stood out to you. We look forward to seeing you at your next service visit.

Thank you so much, Tom, for taking the time to share your experience and for trusting our team at Lee Myles with your Nissan Altima. We're also grateful that someone thought enough of our team to send you our way — that kind of recommendation means a great deal to us. We know how concerning it can be to come in expecting a major transmission problem, especially after being told elsewhere that the transmission had an issue. That's why we believe in evaluating the vehicle for ourselves and letting the testing determine where the diagnosis leads rather than making assumptions based on what may have been previously suggested. In your case, that process took us in a different direction, and we're glad we were able to identify and address the problem, keep you informed along the way, and verify the vehicle was operating as expected before returning it to you. We also appreciate you mentioning the time we took at pickup to show you the failed component and the video of what we found. Helping our customers understand what happened and why the repair was recommended is an important part of the process for us. Thank you again for your trust, your recommendation, and your kind words. Hearing that you'll be back when you need us means a great deal to our entire team. We look forward to being here whenever you need us.

Thank you so much, Jeff, for taking the time to share your experience and for trusting us with your 2015 Ford Transit. We truly appreciate the opportunity to help, especially knowing you had already been trying to get some of these concerns resolved elsewhere. With a vehicle approaching 200,000 miles and several different concerns to work through, we believe it's important to take the time to investigate each one thoroughly rather than jump to conclusions. Sometimes that means going a few layers deeper, just as you described, and we're glad that process allowed us to get to the bottom of the concerns you brought to us — including resolving the rear differential noise — and give your Transit the thorough evaluation you were looking for. Hearing that you're very satisfied and plan to make us your repair shop going forward means a great deal to our entire team. Thank you again for your trust and recommendation. We look forward to helping you get many more miles out of your Transit.

Thank you so much, Michael, for your continued trust in our team here at Lee Myles. It truly means a great deal to have you back. We understand how unsettling it can be when multiple warning lights appear at once. Taking the time to properly test the vehicle, identify the root cause, and keep our customers informed throughout the process is something we take seriously. We are glad we were able to get to the bottom of the concern, keep you in the loop along the way, and return your Santa Fe to you with confidence. Thank you again for your kind words, your recommendation, and your continued trust. We look forward to being here whenever you need us.

Thank you so much, Brian, for taking the time to leave this review and for trusting us with your Toyota 4Runner. We're also grateful that someone thought enough of our team to recommend us to you. We know how concerning it can be when rough shifting is accompanied by a check engine light and an ABS warning light. Rather than jumping to conclusions, we believe in thoroughly testing and evaluating each of your concerns before making recommendations. That process allowed us to identify the causes of the concerns you were experiencing and develop a repair plan based on what your vehicle actually needed. We're thrilled to hear your 4Runner is running great and shifting smoother than the day you bought it. Knowing that you trust us with all of your vehicles and would recommend us to others is one of the greatest compliments we can receive. Thank you again for your trust, your recommendation, and your kind words. We look forward to helping you keep your 4Runner — and the rest of your vehicles — on the road for many years to come.

Thank you so much, Mario, for taking the time to leave such a thoughtful review. It was a pleasure working with you and your 2015 Lexus RX 350. We know you initially came to us with concerns about a possible transmission issue. During our evaluation, we found engine misfire codes that can produce symptoms similar to a transmission concern. Before pursuing any transmission diagnosis, we recommended addressing the engine performance issue first because engine-related faults can significantly affect how a vehicle drives and should be addressed before accurately evaluating transmission operation. While performing the transmission maintenance service and verifying the fluid level, we also noticed an abnormal noise. After discussing it with you and receiving your approval, we traced the source to a failing water pump. One of the most enjoyable parts of your visit was sharing a behind-the-scenes look at the repair process. We don't often have the opportunity to bring someone into the shop to see firsthand how a transmission service is performed, what's involved in replacing a water pump and thermostat, and how we use scan data to help guide our recommendations. Your curiosity and enthusiasm for learning about your vehicle made those conversations just as enjoyable for us. We were happy to share that experience with a fellow automotive enthusiast and are glad you left with a repaired vehicle, a firing order diagram for your upcoming tune-up, and a little more automotive knowledge. Thank you again for your trust, your curiosity, and your kind words. We look forward to answering your next round of questions and helping you keep your Lexus running at its best.